Poole Audi aims to deliver an experience as prestigious as the vehicles we sell. As the only Audi- approved Dealer in Dorset and West Hampshire, we are proud to represent the Audi brand within the region.
Our passionate sales team, combined with the skills of our specialist Audi trained technicians, ensure that a seamless service is provided to all our customers in every aspect of their Audi experience.
To achieve this, we invest for the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers’ convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.
David Kelly, Managing Director, bought Poole Audi from the Page group in August 2000 and has worked hard to develop a profitable and highly-respected business. Here are some initiatives that set us apart from our competitors:
- A large, highly qualified Sales Team – with ten sales specialists, backed up by two Finance Managers, two Local Business Development Managers and both New and Used Retail Sales Managers, our sales team offers each and every customer a personal approach to buying their Audi
- Poole Audi spends twice as much on training as the average Audi Dealer
- The appointment of showroom hosts, to welcome you to the business and introduce you to the right person
- We have appointed specialists to handle service bookings and warranty claims, thereby enabling our service reception team to focus on delivering an attentive and personal service to each and every customer.
Poole Accident Repair Centre
Poole Accident Repair Centre, our paint and repair centre was completed in 2004. This 10,000 square ft centre includes state of the art technology, with facilities to repair light commercial vehicles and contains a dedicated vehicle preparation area. It is one of only eleven centres in the UK with the equipment and qualified technicians able to repair aluminium bodied cars, such as the Audi A8, new generation TT and Audi Q7. Added to this, the centre is one of only five accident repair centres nationally to have gained a license to repair the new Audi R8.
A Dealer offering the true Audi experience
The redevelopment of the existing Audi Dealer on Ringwood Road was completed in September 2006. Our state-of-the-art Dealer now offers a ten car showroom, with a dedicated handover bay and a display of 50 used cars. Our modern 12-ramp workshop is equipped with specialist tools to work on radar-equipped Audi A8 cars, and dedicated ramps have been installed for MOT testing, diagnostic work and wheel alignment.
With new heating, lighting and an exhaust extraction system, the new state-of-the-art workshop ensures our Audi-trained technicians are working in a safe and pleasant environment with all the latest tools and equipment.
We offer an unrivalled refreshment service, where you can relax with your own individual cafetière of coffee or a freshly brewed pot of tea. From start to finish, we aim to offer complete customer satisfaction.
Poole Audi
582-600 Ringwood Road
Parkstone
Poole
Dorset
BH12 4LY
Tel: 01202 775050
Fax: 01202 722350
Directions
From A348 (A31-Southampton):
- Follow A348 (Ringwood Road) into Poole from the A31
- Stay on the A348 until you reach the Mountbatten Arms roundabout
- Go straight over this roundabout and the following roundabout, to take you onto Ringwood Road South (now the B3068)
- At the top of the hill you will come to two small roundabouts - go straight over the first and right at the second into Mannings Heath Road
- Poole Audi is situated on your left just after Brandon Tool Hire
From A3049 (West):
- Follow A3049 heading for Ringwood until you come to Tower Park roundabout
- Bear right onto Old Wareham Road
- At the next roundabout bear left onto Ringwood Road South
- This will take you past Poole Audi on your left but keep going and turn left at the next roundabout into Mannings Heath Road
- Poole Audi is situated on your left just after Brandon Tool Hire
Manager: Mr David Kelly
Main Telephone: 01202 775050
Main Fax: 01202 722350
Sales Telephone: 01202 775050
Sales Fax: 01202 722350
Parts Telephone: 01202 724212
Parts Fax: 01202 722350
Service Telephone: 01202 775050
Service Fax: 01202 722350
Email: mail@poole.audi.co.uk
