When your car requires a regular service or any maintenance that is covered by the plan, it’s easy to arrange:

Step 1: Please contact your local Audi Centre to book in your car. It’s best to book in advance where possible so your appointment isn’t delayed during busier periods. To find your nearest Audi Centre, go to the Locate a centre page and choose an authorised Audi Centre or Repairer. Remember to mention that you have Audi Complete.

Step 2: Your Audi Centre will check and confirm that the work can be carried out under your Audi Complete plan and you will be asked to sign the service documentation when the job is complete.

Step 3: Make sure your service book is stamped by the servicing Audi Centre before you drive away. For Audi owners with a plan that includes service, maintenance and tyres, please refer to the Tread Safely section for further guidance on tyre replacement.

Useful things to remember

Book in extra work at the same time
Your Audi Centre will be more than happy to carry out any work you would like done that is not included in your plan at the same time if this is more convenient for you. All you will need to do is pay for the additional work when it has been finished.

Book your regular services on time
Audi Complete is designed to keep your car running smoothly through a cycle of regular servicing that you have agreed with us. Please note that any services carried out after the contract ends cannot be claimed for afterwards. Similarly, any damage caused to your car by neglecting its service requirements will have to be charged to you.