The disassembled parts of an Audi A6

Knowing Audi: Inside Out

Re-assembling an Audi A6 from more that 1,000 constituent parts?
No problem. But what drives an Audi technician to be the best?

At 20, Josh McCann became one of the youngest people ever to become an Audi Master Technician. But his love for understanding how cars work started even earlier than that.

Audi Master Technician Josh McCann

Disassembled parts of the Audi A6

"My Dad would always be out on the drive fiddling around with the car, trying to get it back on the road and, as a kid, I helped him out with that" he says.

"What I loved was the knowledge that there were all these pieces and that the car wouldn't move unless you put them all together in exactly the right way. There was a real satisfaction in seeing all these new, clean parts on the car and it being back on the road.

"That satisfaction is still there. Audi are always developing, changing and improving their cars. There's always new technology coming through so I'm still learning every day. I still get that spark I had as a kid because the industry is changing so fast that keeping up with it is new and exciting."

It's the kind of mentality you find in all the technicians we speak to. A kind of restlessness, a desire to keep moving forward, being up for the challenge.

Audi Technical Specialist Connie Charles

Connie Charles, a Technical Specialist from Audi's Nottingham Centre is aiming to become one of the first women to gain Master Technician status. She's part way through the process but says she already feels like she's making a difference.

"There aren’t a lot of women in the trade at the moment, but I think things are changing.

"I was always brought up to believe that you can do anything you want to do so my family are really proud." But Connie admits she had some help along the way; "The tutors on my Audi apprenticeship programme were really helpful. A lot of their advice helped me get to where I am today."

The Audi A6 during the reassembly process

Bexley Audi’s Master Technician Will McCann

But, as Will McCann, Master Technician at Bexley Audi, explains, it's not just Technicians' positive attitudes that customers benefit from when they bring their car to an Audi Centre for a service or MOT.

"We have, by far, the best experience, the best back-up, tools, knowledge and information. A lot of customers come to us having been around the block with a few different garages. But when, two days later, their car is back working like it's brand new, it's a weight off their shoulders because a car, for a lot of people, is their lifeline."

Will - who has represented the UK in global Audi After Sales competitions - still harbours ambitions of being able to work for an Audi Sport team in the future but admits it would be difficult to leave his current role;

"It’s something I’ve always liked the idea of and considered doing but I think I'd miss this place if I left it. It is a family here."

"Racing’s obviously interesting on race days but, here, there's always a new challenge. It's nice coming in every morning and knowing I'm going to have to use my head."

Today's new challenge is, admittedly, something a unique one for an Audi Technician to undertake; bring together more than 1,000 individual components to rebuild an Audi A6. Fortunately, as we know, our team are up for pushing the boundaries. Watch the video below to find out how they got on.

During the build, Formula 1 Commentator, David Croft took time out with members of our team to discover how key components work. Watch him talk engines, quattro, safety, wheels and diagnostics with our technicians on our YouTube playlist.

Written by Simon Vincent. Photographs by Michael Palmer.


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