But, as Will McCann, Master Technician at Bexley Audi, explains, it's not just Technicians' positive attitudes that customers benefit from when they bring their car to an Audi Centre for a service or MOT.
"We have, by far, the best experience, the best back-up, tools, knowledge and information. A lot of customers come to us having been around the block with a few different garages. But when, two days later, their car is back working like it's brand new, it's a weight off their shoulders because a car, for a lot of people, is their lifeline."
Will - who has represented the UK in global Audi After Sales competitions - still harbours ambitions of being able to work for an Audi Sport team in the future but admits it would be difficult to leave his current role;
"It’s something I’ve always liked the idea of and considered doing but I think I'd miss this place if I left it. It is a family here."
"Racing’s obviously interesting on race days but, here, there's always a new challenge. It's nice coming in every morning and knowing I'm going to have to use my head."
Today's new challenge is, admittedly, something a unique one for an Audi Technician to undertake; bring together more than 1,000 individual components to rebuild an Audi A6. Fortunately, as we know, our team are up for pushing the boundaries. Watch the video below to find out how they got on.