FAQs

Download the myAudi app to your smartphone and tap ‘Let’s Go’ to create a myAudi account.

Select the account icon (bottom right) and navigate to ‘Account settings’ to set up your pin for remote features such as lock and unlock¹. Depending on your smartphone, you can set up face ID or fingerprint ID to remove the need to use the PIN in future.

Back to the vehicle icon (bottom left), select ‘Set up the myAudi app now’. Then select ‘Add my Audi’.

If you have an activation card with a QR code, follow the process using the link below.

If not, continue with Step 5.

If you know your VIN, follow the next steps, otherwise go straight to step 7.

Select option 1, ‘Add my Audi’, then ‘Add my Audi’ again.

Enter your VIN using the keyboard or camera on your phone. This will add your Audi to your myAudi account.

Now you will need to log into your car with your myAudi app details. In your Audi, select ‘Menu’, then ‘Audi Connect’.

Access the ‘Options’ menu by selecting the right bracket, then select ‘Login’.

Add your myAudi email address for the username and your myAudi password, then select ‘Login’.

Back on your phone, if this is your first time using the myAudi app, select ‘confirm identity’ and enter your details following the next steps on the app.

Depending on the age of your Q2, you may have an option for ‘Audi Connect User Management’ within the Options menu of Audi Connect. If you do, please continue with the following steps. Otherwise, your car is fully connected.

To access extra services¹ like being able to unlock/lock your car and check your fuel levels you need to become a key user. You will need your key tag that came with your car keys for this.