At Audi we believe you should expect excellent service every time you make contact with us. We train every member of our team to deliver the highest standards of customer service. We want to make sure that you enjoy a consistent, helpful and stress-free experience whenever you’re in contact with us.
Find out about Audi Aftersales services below:
We only use genuine parts and accessories and each one comes with a two-year warranty, excluding wear and tear items.
We invest in over 70,000 hours of technical training each year, giving our Audi Trained Technicians unrivalled skills and know-how.
If you have an issue that isn’t covered by your warranty, we’ll carry out an initial diagnostic investigation for a fixed fee agreed beforehand.
We’ll give you an Audi courtesy car while yours is with us. Or, if it’s more convenient, we can collect and deliver your car*.
*Charges and further terms, conditions and exclusions may apply. Please contact your local Audi Centre for full details.
We’ll wash, clean and vacuum your Audi after we’ve worked on it, with our compliments.
Before you visit, we’ll call you to confirm the work we’ll do and discuss any special requirements you may have.
We’ll give you an accurate quote, every time, without hidden charges.
Get a quote from any provider for a service, repairs, maintenance or new tyres. If it includes Audi Genuine Parts, we guarantee you won’t pay a penny more for the same job at Audi.
For more information please visit our Audi Service price match page.
If an Audi Trained Technician discovers an issue, they can show you with an Audi Cam video sent to your device. So wherever you happen to be, you can see exactly what needs doing.
From fixed-price servicing and repairs to MOT and tyre replacement, you’ll find everything your Audi needs at your Audi Centre.
Audi offers business drivers a range of genuine accessories such as:
The perfect accessories for the business user, keep your Audi and your work belongings tidy and safe whilst you travel with the business pack.
Our business pack includes:
Make your journeys even more comfortable with our comfort pack and know that your clothes and belongings are perfectly kept whilst you’re on the move.
Our comfort pack includes:
Giving you additional storage, a place to dispose of waste and keep your drinks cold, the touring pack makes those trips away that little bit better.
Our touring pack includes: