Audi Driverline - 24 hour assistance

Audi Driverline, at your service

Audi Driverline is another way to help drivers who take a Contract Hire agreement with Audi Financial Services to look after their Audi.

If you acquired a new Audi on Contract Hire with Audi Financial Services after 1 January 2015, you are eligible for instant access to a wide range of services and support from Audi Driverline.

24 hour assistance, every day

The dedicated 24-hour telephone service is available 365 days a year.

If you need advice or assistance on any of the below subjects, simply call us on the Audi Driverline number and select the appropriate option from the list below.

Audi Driverline- At your service

Call Audi Driverline on 0330 100 8909

To activate your account, simply choose option 3

then select from the options below:

1. Breakdown and recovery assistance

Whether in the UK or abroad, we get you moving as quickly as possible following a breakdown. Your comprehensive cover includes Roadside Assistance, Recovery and At-Home Recovery.

2. Reporting accidents and damage

If the unfortunate does happen, we’ll help get you back on the road as quickly as possible. We will also only use Audi Genuine parts when repairing your car. 

3. Service booking or maintenance enquiries

Book your vehicle in for repair or routine servicing within our approved service network. We manage all the arrangements for you, so you don’t have to.

4. Tyres

Our specialist tyre team can arrange an appointment and direct you to your local approved tyre Centre.

5. Glass repair

For all chips, cracks and more to your car’s glass, our team is here to help.

6. General enquiries

Our team is available to offer round-the-clock advice and support, every day of the year. 

*For more details on what’s covered, please refer to the Ensurance Cover Booklet that will be sent to you upon activation. Please note you will need to pay any policy excesses that you are responsible for in accordance with the terms and conditions of your motor insurance policy. For more information visit

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