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aftercare & roadside support

Aftercare and support

From Roadside Assistance to WhatsApp chats with dedicated specialists and our e-tron Concierge Service, there’s a network of people on hand to help and support you with all things e-tron.

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  • A quick overview of your e-tron’s battery warranty conditions. Plus how, when and where to have it serviced.

  • A quick overview of your e-tron’s complimentary AA assistance and WhatsApp support service.

Dive deeper into electric

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EV&me app

Discover if an electric vehicle is right for you. Download the EV&me app to see how an electric vehicle could fit into your lifestyle. You can track and view a breakdown of your journeys, compare your running costs, learn about the benefits of electric and more.

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Explore the e-tron

The future awaits. Discover our fully electric Audi cars today.

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Help and support to go electric

We want to make it simple and easy for you to switch to electric. So, we’ve got a range of support options available to you. Take your pick.

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    Electric Vehicle Specialists team

    Have an electric vehicle query of any kind? Speak to one of our electric vehicle specialists on 0800 699 888 or email customer.services@audi.co.uk and we’ll be happy to help.

    E-mail us here
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    AA

    All new Audi models come with 3 years of complimentary roadside assistance. So you can rest assured that if you do run out of charge, the AA will be there to assist you.
    For more information, contact the AA Support team on 0800 699 999.

    Phone us here
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    WhatsApp Care

    If you are an e-tron or TFSI e owner, our WhatsApp Care team are here to help with any questions on your new electric Audi , whether it’s a charging or vehicle specific question. You’ll receive an invitation to the service in your welcome communications. If you are an e-tron or TFSI e owner and have not received your invitation please contact us on etronenquiries@audi.co.uk.

    E-mail us here

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Got a question?

We’ve got you covered. Speak directly to one of our electric vehicle specialists on 0800 699 888 or take a look at our FAQs for more answers.

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