EV easy guide films



How and where should you charge your EV? Our films provide all the information you need for plugging in your electric Audi.

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  • Know your AC from your DC cable. Plus how and when to use those back-up 3-pin plugs.

  • A step-by-step demonstration on how to charge your electric Audi through a home wall box.

  • Here’s everything you need to know about home wall box installations. Plus all the benefits that come with our recommended supplier – Pod Point.

  • Get up to speed with the ins and outs of public charging. From plug types to payment methods, and everything in-between.

  • Learn how to find a nearby charging station. Or plan a journey with the perfect charging stops en route.

  • A step-by-step demonstration for charging your electric Audi using a public AC or DC charging station.

  • For charging on the go the Audi e-tron Charging Service makes it simple and easy. With just one charge card/myAudi app, you can access thousands of charging points across the UK and rest of Europe. For plug-in hybrid and fully-electric Audi owners.

  • Discover when to charge to 80% and 100% and learn how to set charging targets via car’s MMI.

Dive deeper into electric


EV&me app

Discover if an electric vehicle is right for you. Download the EV&me app to see how an electric vehicle could fit into your lifestyle. You can track and view a breakdown of your journeys, compare your running costs, learn about the benefits of electric and more.

Learn more

Explore the Audi EV range

The future awaits. Discover our fully electric (e-tron) and plug-in hybrid (TFSI e) models.

Discover more

Help and support to go electric

We want to make it simple and easy for you to switch to electric. So, we’ve got a range of support options available to you. Take your pick.

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    Electric Vehicle Specialists team

    Have an electric vehicle query of any kind? Speak to one of our electric vehicle specialists on 0800 699 888 or email customer.services@audi.co.uk and we’ll be happy to help.

    E-mail us here
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    All new Audi models come with 3 years of complimentary roadside assistance. So you can rest assured that if you do run out of charge, the AA will be there to assist you. For more information, contact the AA Support team on 0800 699 999.

    Phone us here
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    WhatsApp Care

    If you are an e-tron or TFSI e owner, our WhatsApp Care team are here to help with any questions on your new electric Audi , whether it’s a charging or vehicle specific question. You’ll receive an invitation to the service in your welcome communications. If you are an e-tron or TFSI e owner and have not received your invitation please contact us on etronenquiries@audi.co.uk.

    E-mail us here

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Got a question?

We’ve got you covered. Speak directly to one of our electric vehicle specialists on 0800 699 888 or take a look at our FAQs for more answers.

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