Live Tour > Audi UK

Audi Live Tour

Visit our virtual showroom to enjoy a live chat and optional video tour of our fully electric & plug-in hybrid models, all from the comfort of your home.

Chat with a dedicated specialist

Switching to a fully electric or plug-in hybrid vehicle can feel like a big change, so you might have questions or need more information before making the switch.

Our Live Tour enables you to video chat with a specialist advisor, while virtually exploring a fully electric or plug-in hybrid model of your choice - all without having to leave the house. Get your questions answered, receive expert advice, and enjoy a virtual vehicle tour from wherever you are.

How it works

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  • 1. Click the 'Take a Live Tour' button

    Locate the button on the right hand side of the screen and give it a click.

  • 2. Talk to an advisor or book an appointment

    Either wait to speak to an Audi specialist there and then, or choose a future date and time that suits you.

  • 3. Take a tour or talk to an advisor

    Sit back and relax as a specialist guides you through your vehicle(s) of choice, or simply ask any questions that you may have.

Why use a live video chat?

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    Enjoy a laid back tour

    There’s no obligation to make a purchase - our Live Tours are simply to help you feel more informed, with expert advice helping you decide whether to make the switch to electric.

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    Tour at your own comfort

    Relish the no-hassle experience of our virtual tour from wherever you are, even if that’s your living room sofa. Plus, decide whether to turn on your video - or to just share audio - when chatting with an advisor.

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    Talk at a time that suits you

    Conveniently choose a date and time to work with your schedule, with advisors available from 11am until 9pm on weekdays and until 7pm on weekends.

Explore our electric and hybrid virtual showroom

Our live tours allow you to get up close and personal with your favourite models. Start the tour to discover the benefits of switching to electric and find answers to any questions you may have.

Explore our range of models available for a live tour below


How will a video chat and/or virtual live tour help me?
Our virtual tours and video chats are designed to provide you with a no-obligation environment to speak to a specialist, find answers to your questions, and explore your hybrid or electric model of choice.

Doing so virtually and remotely also allows you to arrange the call around your schedule, without needing to leave the house, which is much more convenient for the majority of our customers.
Will the Audi advisor be able to see me?
It’s completely up to you whether you turn your camera on. You’ll be able to see the advisor, but you have the option to keep your camera off and to just share audio if this suits you more.
Do I need to share my details?
If you’re looking to speak to an advisor immediately, you won’t need to share your details. However, if you’d like to secure a future time slot, you’ll need to enter your name, email address and phone number to receive details of your appointment.
Will I be able to view or tour more than one model, or different models to those listed in the page?
Once you select a model from the dropdown list in the widget and book your virtual tour or chat, you’ll be matched with an advisor who is an expert on that specific model. However, you’re also free to book another model tour, either during that time slot if available, or as a future appointment with another advisor. If your preferred model is not on the list, please select the closest one to the one you are interested in. Please note that we offer advice on electric and hybrid cars only.
What can I do if I have a poor connection?
Bad connection can happen, but if you’re experiencing major issues, try moving closer to your router to strengthen your signal. You can also try closing additional programs or browser tabs that may be slowing down your device to help speed things up.