Roadside assistance & Insurance > Owners > Audi UK

Roadside Assistance & Insurance

Accident management

All new Audi models come with 3 years’ complimentary roadside assistance, while every Approved Used Audi has a year’s cover¹ as standard.

We also offer a range of insurance products designed to give you quality service and support when you need it the most. With Audi Insurance you can benefit from having a policy designed specifically for your Audi, with additional features and benefits as standard.

Roadside Assistance

We work with the AA to give you the support of qualified, dedicated Volkswagen Group Technicians, all in specifically equipped vehicles. Thanks to this extensive network, we’re ready to get you back on the road — 24 hours a day, 7 days a week.

If the existing policy on your Audi is approaching its expiry date, you can renew it at a cost of £99 for one year, or £160 for two years.

Call 0800 699 999 to renew or find out about your Audi Roadside Assistance cover.

View the Roadside Assistance Handbook

Useful numbers

UK Breakdown: 0800 699 999*

Alternative number for mobiles: 0330 100 3374*

European Breakdown: 00800 1330 3939*

Alternative number: 0033 (0) 472 171 258*

Audi Car Insurance

Quality service and support when you need it most, with a policy tailored specifically for your Audi. Our annual car insurance provides comprehensive cover with lots of benefits included at no extra cost⁵.

Insure your car with Audi and relax knowing we only use Audi-trained technicians, who know every inch of your car, and Audi genuine parts (excluding windscreen claims), giving you the peace of mind that your Audi will be repaired to the same high standards as before and to original manufacturer specifications.

To keep you moving, we will provide you with a courtesy car while your car is being repaired by an Audi Approved Repairer.

⁵ Audi Car Insurance is underwritten by U K Insurance Limited.

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With Audi Insurance you have the added reassurance of our Uninsured Driver Promise.

You won’t lose your No Claim Discount with us or have to pay any excess, if you make a claim for an accident that is not your fault and the driver of the other vehicle is not insured.

Just make sure you provide us with the details of the other vehicle, including the registration, make, model, and driver details.

Complimentary Drive Away Insurance

Every new and Approved Used Audi, purchased from an Audi Centre, comes with 5 days’ complimentary insurance cover².

This comprehensive cover is designed specifically for your Audi and guarantees that your car will be repaired in an Audi Approved Repairer using Audi Genuine Parts (excludes windscreen claims).

We will also provide you with an annual quote, with no additional questions asked, so you can continue to enjoy all the benefits Audi Car Insurance offers.

Speak to your Audi Centre to find out more.

² Subject to eligibility. Audi Car Insurance is underwritten by U K Insurance Limited.

Locate a Centre

Gap Insurance³

If your Audi is written off, your motor insurer will usually settle your claim based on the current market value of your vehicle. This could be a lot less than its original value and therefore may leave you with an unexpected shortfall.

Audi Gap Insurance helps to cover the gap left by this shortfall to get you back in a new Audi or help pay off any outstanding finance, lease or hire agreement.

With cover starting from as little as £399³, speak to your nearest participating Audi Centre to find the option that’s right for you.

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Ensurance

Ensurance works alongside your existing comprehensive motor insurance policy⁴, no matter who you are insured with, to help get your Audi back on the road if it has been damaged in an accident. If you're unlucky enough to be involved in an accident, a dedicated claims manager will look after your claim from start to finish.

Ensurance guarantees that your Audi will be repaired by expert Technicians who work on Audi models day in, day out, using Audi Genuine Parts and diagnostic equipment.

Ensurance also provides you with legal expenses cover to help recover any uninsured losses.

Activate Your Ensurance Cover

*Calls may be recorded and / or monitored.

¹ Valid for vehicles up to 8 years old and up to 100,000 miles at point of activation.

² Subject to eligibility. Audi Car Insurance is underwritten by U K Insurance Limited.

³ £399 includes IPT and is based on 36-month Audi Gap Insurance for a vehicle priced £0 - £20,000 including VAT. Participating Audi Centres only.
Audi Gap Insurance is administered by Car Care Plan Limited and underwritten by Motors Insurance Company Limited.

⁴ Ensurance from Audi Financial Services is sold and administered by Lawshield UK Limited and underwritten by UK General Insurance Limited on behalf of Watford Insurance Company Europe Limited.

⁵ Audi Car Insurance is underwritten by U K Insurance Limited.