Charging on the go > Charging > Audi UK

Charging on the go

Connect to a powerful network

There are now thousands of public charging stations across the UK. Backed by Government initiatives and spurred on by public demand, more and more charging points are being added to the public network every day. Now, electric vehicle charging sites actually outnumber petrol stations¹. Safe to say, our electric future is happening right now.

Public charging at a glance

  • Get easy access to thousands of public charging stations.
  • Use your Audi navigation system to find convenient charging stops along your route.
  • You can also use the myAudi app to find charging stations and send the route to your car.

Thousands of public charging stations across the UK

There are thousands of charging stations already available, with new ones being added every day. Additionally, with our e-tron Charging Service card (eCS), you can enjoy access to almost 75% of the UK's public charging points² with one card, including some of the UK's leading charging operators like BP Pulse and Pod Point.

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3 simple ways to find public charging stations

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    Audi’s intuitive navigation system

    Your Audi’s intuitive navigation system will pinpoint convenient charging stops on your route.

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    The myAudi app

    The myAudi app finds public charging stations and plans your route – all from the convenience of your phone.

    myAudi App
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    Third party apps

    Third party apps, such as the Zap-Map, locate your nearest charging station on the move.

    Zap-Map

Need to knows

Charging on the go for the first time? Here’s what you should know about public charging stations.

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    Different charging capabilities and speeds

    Public chargers offer different charging speeds. The slower chargers will use AC power whereas the more powerful rapid chargers will use DC. AC chargers tend to be found in residential areas, car parks and shopping centres, whilst DC chargers are usually found on motorways and some large retailers. Public chargers tend to be classified as:

    • Slow (up to 3kW AC)
    • Fast (7-22kW AC)
    • Rapid (43kW AC or 50kW DC)
    • Ultra Rapid (100-350kW DC)³

    The charging capabilities will be displayed on the unit.

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    Different plug types and cables

    Public chargers come with different plug types and cables

    AC public chargers will come with different plug types. They will have either a 3-pin, Commando, Type 1 or Type 2 plug connector. Type 2 is the most common in Europe and used by Audi and other European Brands. AC chargers come either tethered or untethered. Tethered units include a cable that you plug directly into your car, whilst untethered units mean you have to use a mode 3 AC charging cable. All plug-in hybrid and Audi fully electric models will come with this cable (so if you do need to use an untethered charging station, you can use this cable to plug one end into the car and the other into the charger).

    DC chargers will have either a Chademo, Tesla Type 2 or CCS plug connector. CCS (Combined Charging System) is the EU standard and most common, this is what Audi and other European brands use for DC charging. All DC chargers will have specialist tethered cables attached to their units.

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    Different operators


    The UK has a large number of public Electric Vehicle charging networks, some offering national coverage and others concentrating on specific regions. The major UK-wide networks today include Polar (BP Chargemaster), Ecotricity, Pod Point , Genie Point, Source London, Instavolt, Engenie, ESB, Shell Recharge and Charge Your Car.

    Learn More
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    Different payment methods


    Payment methods vary too, some networks offer their own charging cards, such as contactless RFID cards whilst others use payment apps or contactless bank cards. The cost depends on the power level of the station and the tariff model of the network provider.

    We’ve designed the Audi e-tron Charging Service to make it simple and easy to pay for charging with just one card/app.

    Learn More

Different Audi plug types

Audi models charge with the following plug types:

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    Type 2 - For AC charging


    Type 2 is the EU standard and the most common plug in Europe.

    It is compatible with all Audi plug-in hybrids (TFSI e) and fully electric models (e-tron).

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    CCS (Combined Charging Systems) -
    For DC charging


    This is what you will find on the rapid and ultra rapid charge points. It provides the fastest charging times. CCS is the EU standard and most common DC plug in Europe.

    Compatible with all Audi fully electric models (e-tron).

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    3-pin socket


    Occasionally you may want to charge your car through the Audi Compact System using a 3-pin socket.

    If using a domestic socket please consult an electrician before plugging in for the first time⁴.


e-tron offer

1 year free Transit Tariff subscription⁵ and £150 charging credit⁶ for all new Q4 e-tron, Q4 e-tron Sportback, e-tron, e-tron Sportback and e-tron GT customers. Customers who purchase a used car can also sign up for an eCS card, the complimentary subscription and charging credit is exclusively for customers purchasing a new e-tron.


Plan your journey with Zap-Map

Zap-Map helps you find your nearest charging station. It includes information on the different public networks, their charging methods and payment options.

For added convenience we recommend you download the latest Zap-Map app and identify the network operators and charging stations in your local area/daily route.

The future of charging

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    What is Ionity?

    Audi have partnered with other manufacturers to form Ionity, a joint venture to create a European high–power charging network.

    Ionity are installing more than 400 high-performance stations across the UK⁷ and Europe. The result? Faster charging in more places across the continent.

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    Ionity in the UK

    Initially located along major motorways, Ionity stations have the capability to charge at an ultra-fast record setting output of up to 350kW. For the Audi e-tron 55, it means the battery can be recharged to 80% in under 30 minutes and within 50 minutes for a full charge⁸.

    Stop, charge, drink a coffee, go. Payment is quick and easy, you can pay with the Audi e-tron Charging Service card or you can pay on the spot via smartphone or credit card.

    Find Ionity stations

Calculate your charging time

If you drive an Audi e-tron or you are considering one, use our online calculator to get an estimate of the charging time you should allow for, for specific journeys.

1
Source: Charging Data from Zap-Map (https://www.zap-map.com/statistics/) shows that as of 14th January there were 10,621 charging locations across the UK, hosting a total of 17,092 charging devices. In contrast, according to Statista (https://www.statista.com/statistics/312331/number-of-petrol-stations-in-the-united-kingdom-uk/) there are currently only 8,394 petrol stations in the UK, a figure that is continuing to decline.
2
Estimate calculation based on eCS charge points coverage of 19,485 (data correct as of 16th December 2021) and total applicable UK charge points coverage of 26,940 (November 2021 Zap map data). Data based on Type 2 and CCS devices only, excludes private and dealership charging stations (with the exception of Porsche) and non-compatible charging stations including other OEMS.
3
Limited number of Ionity stations currently available in the UK, with numbers planned to increase.
4
Contact an electrician before plugging into a domestic socket for the first time as suitability for charging using a domestic socket will depend on the condition of the wiring in your home. If the domestic socket is on the same circuit as other appliances, particularly those in frequent use, the additional amperage may be enough to trip a breaker switch. Establishing a separate circuit for charging will help make sure the car is fed a full night of uninterrupted current. We recommend using an electric vehicle home wall box with its own separate circuit. We recommend that you keep the Compact Charging System in the vehicle in case of an emergency or temporary need to plug in to a 3-pin socket whilst away from home. The compact charging system is currently unavailable with some of our TFSI e models, however these models will still come with an alternative charging system to allow charging via a 3-pin plug. The AC charging cable (mode 3 type 2) is not affected and will also be supplied. The industrial charging cable is not included for these vehicles. For more information, please speak to your local Audi centre.
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'eCS general T&Cs including 12 months free subscription T&Cs. eCS is a subscription service including monthly subscription charges and payments based on actual usage at participating charging stations. There are no subscription charges for customers purchasing a new Audi e-tron and registering for the Transit tariff (https://e-tron.charging-service.audi/web/audi-gb/tariffs) for the first 12 months first year and customers will pay only for actual usage on the basis of the applicable Audi or third party tariffs for charging. eCS contracts will automatically renew on a paid-for subscription basis at the end of the first year initial term of first 12 months (at a cost currently anticipated to be £16.81 per month for the Transit tariff, excluding payments based on actual usage). If the contract is not terminated on time (i.e within the for the two weeks’ notice period at the end of the respective contract period) the contract period is extended by a further 12 month period. notice period. Prices may vary over time and between locations. To sign up to eCS, customers will need to register for a free of charge MyAudi account (see www.audi.co.uk/uk/web/en/owners/my-audi.html for details) and to provide their name, address and payment details. As part of the sign-up process, customers will need to activate their eCS card. Log-in and authentication through the myAudi app may be required at some charging stations. For the full eCS terms and conditions see here (https://e-tron.charging-service.audi/web/audi-gb/terms-and-conditions). For more information about eCS please speak to your Audi Centre or see here (https://e-tron.charging-service.audi/web/audi-gb).
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£150 free charging credit UK offer T&Cs. All new Q4 e-tron, Q4 e-tron Sportback, e-tron, e-tron Sportback and e-tron GT customers who place a new car order from 1st Jan 2022 until 31st Dec 2022 and sign up to a minimum 12 month contract with the e-tron Charging Service (https://e-tron.charging-service.audi/web/audi-gb/tariffs), on our Transit tariff (no subscription cost for the first year, then automatically renewing at £16.81 per month unless terminated) can receive £150 charging credit via an electronic voucher code and could benefit from up to 1,000 miles worth of free electricity* from participating charge point operators. To receive the free credit, customers will need to call or send a WhatsApp message to 01137 334 311 to receive an electronic voucher code via email. You will need to confirm details of your car so that we can check eligibility. The voucher code has to be activated within the eCS account portal by no later than 31st December 2022. Only available to UK eCS account holders. Only one voucher code per eligible vehicle and eCS contract may be applied. Voucher codes can only be used to claim the £150 credit once and are not transferable. The credit can only be used against charging sessions for customers' own Audi e-tron in the UK at participating charge point operators within eCS (please see https://e-tron.charging-service.audi/web/audi-gb/map for an indicative list from time to time). Log-in and authentication through the myAudi app may be required at some charging stations. Once activated the £150 credit must be used within 3 years and while the eCS contract is continuing. Remaining credit will be lost if the customer's eCS contract expires or is terminated for any reason. Subject to availability and we reserve the right to withdraw this offer at any time. Full eCS terms and conditions apply see here (https://e-tron.charging-service.audi/web/audi-gb/terms-and-conditions). *1,000 mile calculation based on e-tron 50 Technik with an official electric range of up to 190 miles (WLTP cycle) and a 71kWh battery. Based on an electricity price of 30p/kWH (e-tron charging service AC tariff price https://e-tron.charging-service.audi/web/audi-gb/tariffs) correct as at February 2020. Official electric range data is for comparability purposes and may not reflect real world driving. DC/Ionity tariff prices vary. AC tariff price subject to change from time to time. Mileage achieved by individual drivers and vehicles from £150 credit may be less than 1000 miles depending on various factors, including selected trimline and battery, use of AC, DC or Ionity charging, actual tariff at time of charging and actual range achieved, which will depend on e.g. accessories fitted (post-registration), variations in weather, driving styles and vehicle load.
7
Limited number of Ionity stations currently available in the UK, with numbers planned to increase.
8
Actual charging times will vary depending on various factors, including the selected vehicle (and battery option, if available), the type of charger used, the level of charge in the battery, the age type, condition and temperature of the charger and the battery, the power supply, ambient temperature at the point of use and other environmental factors. Charging times will also be affected by the charging curve (for example, once charging passes 80%, charging will slow to protect the battery's longevity) and will be longer if battery temperature activates safeguarding technology. Direct Current (DC) timings based on a 5 to 80% charge using a ultra-rapid DC public charge station at the vehicle’s maximum charging capability

Models shown are not UK specification. Please use model configurator to view UK specifications