Electric Audi cars require regular servicing, there are recommended servicing schedules for your e-tron model and tailored service plans that you can purchase.

Audi fully electric (e-tron) and plug-in hybrid (TFSI e) customers can now benefit from the OVO Energy tariff, with which Charge Anytime gives you access to a smart charging rate of 7p/kwh any time you charge your EV. This tariff may help reduce the cost of ownership of an electric vehicle. Also you could benefit from up to 30,000 free miles of charging{ft_ovo-charging} over 3 years when you purchase a new fully electric Audi and switch to OVO Energy with the Charge Anytime tariff bolt on. Use our home charging cost calculator to find out more.

The lifespan depends on how the battery is used and the conditions it is used in. Fully electric drivers can also influence the lifespan of a battery. For example, AC charging is often better for batteries than DC rapid charging. When using DC chargers, charging the battery up to just 80% instead of 100% can help protect its lifespan. You can set charging targets via the MMI. For longer journeys, we recommend a charging target of 100%, as this generates the longest range. All Audi electric car batteries come with an 8 year/100,000 mile warranty, whichever comes first{ft_electric-batteries-warranty}. The warranty for the high-voltage battery shall be void if any defects have resulted from improper use, handling or maintenance of the battery. Audi offers battery health checks and can test the capacity and state  of health  (SOH) of your electric car’s high voltage battery. Please contact your Audi Centre for more information.

Your local Audi Centre is on hand to help - locate your nearest Centre at https://www.audi.co.uk/en/locate-a-centre/.
All new Audi models come with 3 years of complimentary roadside assistance. So, you can rest assured that the AA will be there to assist you if you do run out of charge. If you have broken down call 0330 100 3374 or for more information, contact the AA Support team on 0330 053 0374.
For myAudi help, we have a dedicated myAudi team on hand 24/7 to help with any questions you may have. Call us on 0800 279 2884, email digitalsupport.uk@audi.de.