e-tron easy guide films

e-tron walkaround

e-tron walkaround

These 5 films provide an introduction to your e-tron, from where to find charging inlets and starting your charge, locating and understanding cables and guidance on every aspect of your car’s digital display.

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  • Know exactly where your e-tron’s charging sockets are. Plus how to reveal them at the touch of a button.

  • Your charging cables are all neatly stored in the front storage compartment. Here’s how to access them.

  • Know your AC from your DC cable. Plus how and when to use those back-up 3-pin plugs.

  • A step-by-step demonstration for connecting your car to a power source and starting your charge.

  • Get acquainted with every aspect of your car’s digital displays. From route navigation to charge and recuperation indicators.

Dive deeper into electric


EV&me app

Discover if an electric vehicle is right for you. Download the EV&me app to see how an electric vehicle could fit into your lifestyle. You can track and view a breakdown of your journeys, compare your running costs, learn about the benefits of electric and more.

Learn more

Explore the e-tron

The future awaits. Discover our fully electric Audi cars today.

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Help and support to go electric

We want to make it simple and easy for you to switch to electric. So, we’ve got a range of support options available to you. Take your pick.

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    Electric Vehicle Specialists team

    Have an electric vehicle query of any kind? Speak to one of our electric vehicle specialists on 0800 699 888 or email customer.services@audi.co.uk and we’ll be happy to help.

    E-mail us here
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    All new Audi models come with 3 years of complimentary roadside assistance. So you can rest assured that if you do run out of charge, the AA will be there to assist you. For more information, contact the AA Support team on 0800 699 999.

    Phone us here
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    WhatsApp Care

    If you are an e-tron or TFSI e owner, our WhatsApp Care team are here to help with any questions on your new electric Audi, whether it’s a charging or vehicle specific question. You’ll receive an invitation to the service in your welcome communications. If you are an e-tron or TFSI e owner and have not received your invitation please contact us on etronenquiries@audi.co.uk.

    E-mail us here

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Got a question?

We’ve got you covered. Speak directly to one of our electric vehicle specialists on 0800 699 888 or take a look at our FAQs for more answers.

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Discover everything you need to know about going electric