Service & Maintenance, Running Costs and Support
• Electric Audi models require regular servicing, you can find out more information on the recommended servicing schedules for your e-tron model below.
• Audi offers a number of service plans that can be purchased - find them below.
• Depending on driving behaviour and the age of the car, typical parts affected by wear and tear can be tyres, brake pads and discs, and wiper blades.
• Tyre consumption may be higher due to higher weight and torque, but this will vary depending on driving style.
• All Audi centres offer electric vehicle servicing.
• In the rare situation that a repair to the battery is required, depending on the issue, the car may need to be sent to one of our High Voltage Specialist Centres. Your local Centre will let you know if this affects you.
• Many electricity providers are even offering specific home electric vehicle tariffs which could make your running costs even cheaper.
• Audi has partnered with Octopus Energy, who offer the Octopus Go tariff specifically designed for households with fully electric and plug-in hybrid cars. If you’re a customer with a fully electric or plug-in hybrid Audi, you’ll receive up to £90 credit on your Octopus Energy account when you switch. Find out more below.
• Don’t worry, your local Audi Centre is on hand to help - locate your nearest Centre below.
• If you are an e-tron or TFSI e owner, our WhatsApp Care team are also here to help with any questions, whether it’s a charging or vehicle-specific question. You’ll receive an invitation to the service in your welcome communications. If you are an e-tron or TFSI e owner and have not received your invitation, please contact us on etronenquiries@audi.co.uk
• All new Audi models come with 3 years of complimentary roadside assistance. So, you can rest assured that the AA will be there to assist you if you do run out of charge. If you have broken down call 0330 100 3374 or for more information, contact the AA Support team on 0330 053 0374.
• For myAudi help, we have a dedicated myAudi team on hand 24/7 to help with any questions you may have. Call us on 0800 279 2884, email digitalsupport.uk@audi.de, or head to our LiveChat.