FAQs

A hand holding a mobile phone with the myAudi app displayed on its screen

What is a key user tag?

Close up of the key user tag, which is blurred out, on an Audi vehicle

How do I become a key user to unlock extra myAudi features?

Your key tag contains a unique 10-digit number required for the key user set up. Once you finalise your set up in the myAudi app, login to your vehicle with your myAudi account details and add this number to become the key user for the car.

Please note, some newer Audi models either come with the Connect QR activation code card or no card/ key tag at all. Your Audi Centre can support you with connecting your car and becoming a key user, you can book a free connected car activation online.

Get the myAudi app

The Google Play store on a mobile phone displaying the the myAudi app information

Get myAudi on Android

Need help?

We have a dedicated myAudi team on hand 24/7 to help with any questions you may have.

Call us on 0800 279 2884

 

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