Charging > Electric & Hybrid > Audi UK

Electric & plug-in
hybrid charging

With a continuously growing network of charging stations across the country, charging a fully electric or plug-in hybrid vehicle has never been easier, faster or cheaper.

  • Cheaper charging

    With electricity currently around two-thirds cheaper³ than petrol or diesel, it could cost less than you think to top up your electric Audi.

  • Charging that has you covered

    95% of car journeys in the UK are less than 25 miles² so most of your journeys could be covered by charging at home with a home wall box.

  • A growing network

    For longer journeys, there are now thousands of public charging stations across the UK with new ones being added every day.

  • Easier than you might think

    The average car spends about 80%¹ of the time parked at home. During this time your electric vehicle could be charging.

Charge at home and on the go

Charge wherever you are, whether that’s at your destination, or on the way there.

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    Charging at home

    Explore how to charge your Audi at home by installing a home wall box.

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    Charging on the go

    Use public chargers at service stations, supermarkets and even workplaces.

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Pod point home charging


Our recommended and trusted home wall box supplier is Pod Point, one of the UK’s leading providers of electric vehicle charging.

They offer a free consultation over the phone to find out if your home is suitable for a wall box, as well as expert advice on your charging options.

 
 


e-tron Charging Service


Enjoy access to almost 75% of the UK's public charging points¹ with one card, including some of the UK's leading charging operators like BP Pulse and Pod Point.

Calculate your charging time

If you drive an Audi e-tron or you are considering one, use our online calculator to get an estimate of the charging time you should allow for, for specific journeys.

Charging offers

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    Pod Point wall box offer

    All new fully electric customers are eligible to receive a 7kW wall box and installation for only £599 RRP when ordering an e-tron⁵.

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    Switch to Octopus Energy for up to 4,500 miles of free electric driving⁴

    Audi e-tron customers who dual fuel switch their home energy supply to Octopus Energy (or have an existing account) will be eligible for a £90 credit with the equivalent of up to 4,500 miles of free driving⁴. Available on both new and used car purchases.

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    Complimentary 1 year subscription to e-tron Charging Service⁶ and £150 credit⁷

    The e-tron Charging Service gives you easy access to thousands of charging points across Europe using one card/app, all under one single contract. Customers will receive a year’s free Transit tariff⁶ and £150 charging credit⁷ (equivalent to 1,000 miles of free electricity⁸) when ordering a new e-tron.

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Charging help videos

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  • Know your AC from your DC cable. Plus how and when to use those back-up 3-pin plugs.

  • A step-by-step demonstration on how to charge your electric Audi through a home wall box.

  • Here’s everything you need to know about home wall box installations. Plus all the benefits that come with our recommended supplier – Pod Point.

  • Get up to speed with the ins and outs of public charging. From plug types to payment methods, and everything in-between.

  • Learn how to find a nearby charging station. Or plan a journey with the perfect charging stops en route.

  • A step-by-step demonstration for charging your electric Audi using a public AC or DC charging station.

  • For charging on the go the Audi e-tron Charging Service makes it simple and easy. With just one charge card/myAudi app, you can access thousands of charging points across the UK and rest of Europe. For plug-in hybrid and fully-electric Audi owners.

  • Discover when to charge to 80% and 100% and learn how to set charging targets via car’s MMI.

How to charge your electric Audi

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    1. Choose a charging unit

    Either a home wall box or public charging unit. You will then need to locate your car’s charging port.

    On plug-in hybrid cars, you will only have an AC port, whilst on fully electric Audi cars, you will have both AC/DC ports.

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    2. Connect the cable

    If the charging unit is a home wall box or AC charger that is untethered, you can use the charging cable (Type 2, Mode 3) that comes as standard in your Audi.

    If you’re using a DC charging station, the cable will be attached to the unit, ready for you to use.

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    3. Let the car charge

    When the charging LED light begins to flash green, you know your Audi is charging. If you lock the car, the charge will continue and the cable will remain locked to the car until you return.

    Charging is complete when the charging LED light stops flashing and remains green.

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    4. Track the charge level

    The myAudi app connects your Audi to your smartphone. You can use the app to see your charge level and how long it will take.

    For charging times, please refer to model specific charging times.

    myAudi App

Key charging information

The two main types of charging: AC & DC
AC Charging (alternating current)

● Is the type of current supplied to our homes and work by the National Grid.

● It is the most common type of current used for Electric Vehicle charging infrastructure at home and on the public network.

● To charge using this current, your electric Audi uses a Type 2 plug. This is the most common plug type in Europe.

● You can use the Type 2 (mode 3) AC charging cable that comes as standard on all electric Audis with your home wall box or AC public charger (if untethered).

DC charging (direct current)

● This type of current offers faster charging speeds and tends to be delivered by specially installed charging units, usually those found on motorways and some large retailers.

● Only fully electric vehicles, just like our Audi e-trons’, can charge using DC.

● To charge using this current, your electric Audi uses a CCS (Combined Charging System) plug. This is the EU standard and most common DC plug type in Europe.

● All DC chargers will have specialist tethered cables attached to their units.
Protecting your Audi’s battery
All Audi high-voltage batteries for Audi plug-in hybrids and fully electric models have been designed to last the entire lifecycle of the car, have been fully crash tested and come with an eight year, or 100,000 miles warranty - whichever comes first. However, like a mobile phone battery, once your car’s battery passes 80% charge, the charging speed slows down to protect the battery’s longevity. In addition, for fully electric cars such as e-tron , we recommend when charging using DC chargers to set the charging target to 80%. This will accommodate most everyday journeys and will protect your battery. If you’re going on a longer journey, it’s fine to fully charge the battery.
1
https://www.racfoundation.org/assets/rac_foundation/content/downloadables/facts_on_parking.pdf
2
https://www.theaa.com/cars/news/aa-cars-news/what-to-consider-when-buying-a-used-electric-car-13361.html
3
According to UK Power - https://www.ukpower.co.uk/home_energy/tariffs-per-unit-kwh, the average electricity cost is currently (January 2020) 14.37p/kWh
4
New customers to Octopus Energy who purchase an Audi electric vehicle and who set up an account for gas and/or electricity who sign up via the referral link provided by Audi UK will be eligible for free miles in the form of £45 credit per fuel type on their energy account. To receive £90 credit, customers must switch both fuels to Octopus Energy. If only one account is switched, the customer will receive £45 credit. The credit shall be applied once the account is on supply and the first direct debit payment has been taken. If you qualify for more than one marketing incentive, Octopus reserves the right to give you just one incentive. To benefit from the Octopus Go tariff, the customer must have a SMETS2 smart meter or a SecureTM branded SMETS1 meter that they have agreed to let Octopus receive half-hourly consumption data from. There are some instances where a smart meter installation is not possible, for example remote areas with poor mobile signal. Where smart meter installation is not possible, customers can sign up to an Octopus standard tariff and still receive the £45 credit per fuel type. For the Q4 e-tron SUV 40 S line, at Octopus' Go tariff off-peak rate (7.5 p/kWh), £90 credit is equivalent to up to 4,500 miles. This is based on a usable battery capacity of 76.6 kWh and WLTP range of 308 miles giving an efficiency average of 0.25 kWh/mile. Efficiency differs depending on multiple variables, such as driving conditions and vehicle configuration. If the vehicle is not charged during the off-peak window £90 credit is equivalent to approximately 1100 miles based on the peak electricity price of 30.73/kWh. Existing Octopus Energy customers who purchase an electric vehicle from Audi can still avail this offer and should contact Octopus Energy directly on evoffers@octopus.energy to request a switch and/or add credit to their account. Existing customers must not have claimed other Octopus joining rewards to be eligible. Audi UK reserves the right to withdraw the offer without notice. Correct as of January 2022.
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New Q4 e-tron, Q4 Sportback e-tron, e-tron, e-tron Sportback and e-tron GT customers who place an order from the 1st April – 31st December 2022 and have an installation of before 1st April 2023 can receive a subsidised Pod Point 7kW home wallbox with standard installation for £599 RRP. The wall box must be ordered from PodPoint via a participating Audi Centre at the time of ordering your new Audi e-tron. Please request the offer at the time of vehicle order to ensure your order is placed by the Audi Centre. UK retail and fleet customers purchasing a new Audi e-tron from participating Audi Centres only. Please speak to your local Audi Centre for more information. The discounted £599 wall box included in the offer is a 7kW Pod Point Solo wallbox with standard installation only. The availability of standard installation depends on various factors including the age and condition of the existing wiring at the property and the location of the nearest electricity point/meter. To find out whether you are likely to qualify for standard installation, please visit here (https://pod-point.com/standard-install-and-olev-terms-conditions). Standard installation is subject to survey. You will have the option to choose between a universal socket or tethered unit. Supply, installation and maintenance of the wall box will be subject to a separate contract between the customer and Pod Point. Neither Audi UK nor the Audi Centre can accept any responsibility in connection with that contract and any customer queries or claims must be directed to Pod Point. Customers will need to liaise directly with Pod Point in connection with survey and installation. Any additional costs for example additional accessories, wall box upgrades, non-standard installation, must be paid for by the customer. Wallboxes are non-transferable and non-refundable and there is no cash or other alternative. However, Audi UK reserves the right to include a different wallbox and installation, of equivalent or greater value, within the offer. If an Audi e-tron order is cancelled after installation of the wallbox, then the customer will be liable to repay to Pod Point the fees paid by Audi UK in connection with the wallbox and standard installation. If the customer cancels an Audi e-tron order before the installation has taken place then no charges will be made. This does not affect customers' statutory rights. Subject to availability and we reserve the right to withdraw this offer at any time. UK sales only (excludes Channel Islands and Isle of Man).
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eCS general T&Cs including 12 months free subscription T&Cs. eCS is a subscription service including monthly subscription charges and payments based on actual usage at participating charging stations. There are no subscription charges for customers purchasing a new Audi e-tron and registering for the Transit tariff (https://e-tron.charging-service.audi/web/audi-gb/tariffs) for the first 12 months first year and customers will pay only for actual usage on the basis of the applicable Audi or third party tariffs for charging. eCS contracts will automatically renew on a paid-for subscription basis at the end of the first year initial term of first 12 months (at a cost currently anticipated to be £16.81 per month for the Transit tariff, excluding payments based on actual usage). If the contract is not terminated on time (i.e within the for the two weeks’ notice period at the end of the respective contract period) the contract period is extended by a further 12 month period. notice period. Prices may vary over time and between locations. To sign up to eCS, customers will need to register for a free of charge MyAudi account (see www.audi.co.uk/uk/web/en/owners/my-audi.html for details) and to provide their name, address and payment details. As part of the sign-up process, customers will need to activate their eCS card. Log-in and authentication through the myAudi app may be required at some charging stations. For the full eCS terms and conditions see here (https://e-tron.charging-service.audi/web/audi-gb/terms-and-conditions). For more information about eCS please speak to your Audi Centre or see here (https://e-tron.charging-service.audi/web/audi-gb).
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£150 free charging credit UK offer T&Cs. All new Q4 e-tron, Q4 e-tron Sportback, e-tron, e-tron Sportback and e-tron GT customers who place a new car order from 1st Jan 2022 until 31st Dec 2022 and sign up to a minimum 12 month contract with the e-tron Charging Service (https://e-tron.charging-service.audi/web/audi-gb/tariffs), on our Transit tariff (no subscription cost for the first year, then automatically renewing at £16.81 per month unless terminated) can receive £150 charging credit via an electronic voucher code and could benefit from up to 1,000 miles worth of free electricity* from participating charge point operators. To receive the free credit, customers will need to call or send a WhatsApp message to 01137 334 311 to receive an electronic voucher code via email. You will need to confirm details of your car so that we can check eligibility. The voucher code has to be activated within the eCS account portal by no later than 31st December 2022. Only available to UK eCS account holders. Only one voucher code per eligible vehicle and eCS contract may be applied. Voucher codes can only be used to claim the £150 credit once and are not transferable. The credit can only be used against charging sessions for customers' own Audi e-tron in the UK at participating charge point operators within eCS (please see https://e-tron.charging-service.audi/web/audi-gb/map for an indicative list from time to time). Log-in and authentication through the myAudi app may be required at some charging stations. Once activated the £150 credit must be used within 3 years and while the eCS contract is continuing. Remaining credit will be lost if the customer's eCS contract expires or is terminated for any reason. Subject to availability and we reserve the right to withdraw this offer at any time. Full eCS terms and conditions apply see here (https://e-tron.charging-service.audi/web/audi-gb/terms-and-conditions). *1,000 mile calculation based on e-tron 50 Technik with an official electric range of up to 190 miles (WLTP cycle) and a 71kWh battery. Based on an electricity price of 30p/kWH (e-tron charging service AC tariff price https://e-tron.charging-service.audi/web/audi-gb/tariffs) correct as at February 2020. Official electric range data is for comparability purposes and may not reflect real world driving. DC/Ionity tariff prices vary. AC tariff price subject to change from time to time. Mileage achieved by individual drivers and vehicles from £150 credit may be less than 1000 miles depending on various factors, including selected trimline and battery, use of AC, DC or Ionity charging, actual tariff at time of charging and actual range achieved, which will depend on e.g. accessories fitted (post-registration), variations in weather, driving styles and vehicle load.
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1,000 mile calculation based on e-tron 50 Technik with an official electric range of up to 190 miles (WLTP cycle) and a 71kWh battery. Based on an electricity price of 30p/kWH (e-tron charging service AC tariff price https://e-tron.charging-service.audi/web/audi-gb/tariffs) correct as at February 2020. Official electric range data is for comparability purposes and may not reflect real world driving. DC/Ionity tariff prices vary. AC tariff price subject to change from time to time. Mileage achieved by individual drivers and vehicles from £150 credit may be less than 1000 miles depending on various factors, including selected trimline and battery, use of AC, DC or Ionity charging, actual tariff at time of charging and actual range achieved, which will depend on e.g. accessories fitted (post-registration), variations in weather, driving styles and vehicle load.


Models shown are not UK specification. Please use model configurator to view UK specifications.