FAQs

A hand holding a mobile phone with the myAudi app displayed on its screen

I have a QR code activation card

To make the most of your Audi Connect Service, you will need to download the myAudi app, login to your vehicle's MMI and become a key user. Follow the step below to get connected.

The myAudi app displaying the 'Let's Go' and 'Discover myAudi' buttons

Step 1

Download the myAudi app and tap ‘Set up the myAudi app now’ to create a myAudi account or login with your existing myAudi account details.

The myAudi app displaying the 'Account settings' screen with the 'PIN' link highlighted

Step 2

Select ‘Add my Audi’.

The myAudi app displaying a 'Welcome customer' message and a 'Set up the myAudi app now' button

Step 3

Select ‘Add with card’.

The myAudi app displaying an Audi Connect activation card and an 'Add with card' button

Step 4

Select ‘Add with card’.

The myAudi app displaying an 'Generating your vehicle...' message with a loader

Step 5

Either ‘Scan data’ to use your smartphone camera to scan the QR code, or ‘Enter data manually’ to key in the code manually.

The myAudi app displaying the next steps to take in the setup process

Step 6

Now you will need to log into your car with your myAudi app details. In your Audi, Select ‘User’ in your MMI.

The myAudi app displaying the final step to take in the setup process

Step 7

Select ‘Log in’ and add the email address and password you used for your myAudi app account.

The myAudi app displaying the vehicle on screen after logging in

Step 8

When you are logged in to your car’s MMI, refresh your app and you will see your new vehicle set up and ready to go.

Get more from myAudi with Automatic Service Reminder

Once you have become a key user, with Automatic Service Reminder you'll never miss a service appointment again. Your car can automatically send vehicle and service data to your preferred Audi Centre so they can conveniently organise your service for you. You will need to activate this in the myAudi app and select your preferred Centre.

Discover more