FAQs | Finance & Offers | Audi UK


Frequently Asked Questions

Is PCP, HP or CH better for me? What is the difference?

Solutions Personal Contract Plan (PCP) is a flexible plan that gives you multiple options at the end of the agreement. You can buy the car outright (once all outstanding fees and charges are settled), return the vehicle to Audi Financial Services (subject to excess mileage and damage charges), or use any equity in the car to trade it in as a deposit for a newer model.

Hire Purchase (HP) is a straightforward route to car ownership. The amount financed is spread equally across your selected repayment term. At the end of your agreement, simply pay the option to purchase fee and own the car. If you want a newer model, you can use any equity to part-exchange your current model for a new one.

Contract Hire (CH) is a simple leasing agreement with fixed monthly rentals. At the end of the agreement, you do not own the car. Simply return it to Audi Financial Services and pay any damage or mileage charges that may apply. Contract Hire is available for both Personal and Business use.

If you’re in the market for a new car, you might be starting to research which finance option is best for you.

You’ll need to get some key pieces of information in place before you know which type of agreement will suit you, such as what monthly payment you can afford, how much deposit you can put in up front, how likely it is that your circumstances might change, and whether or not you want the option to own the vehicle at the end of the agreement.

Personal Contract Purchase (PCP), Hire Purchase (HP) and Contract Hire (CH) are some of the more popular types of car finance agreement. They’re not the only plans available, but they are often compared when car buyers are making a decision about finance.

Take a look at our PCP, HP and CH pages for more information on each.

Can I keep my car at the end of my agreement?

This depends on your choice of finance agreement.

With a Solutions Personal Contract Plan (PCP), you can choose to pay an optional final payment and option to purchase fee at the end of your agreement, and own the car (provided all other amounts due under the agreement have been paid).

With a Contract Hire (CH) agreement, there isn’t the option to purchase the vehicle. You simply pay your monthly rentals, then return it at the end (subject to any excess mileage or damage charges).

With a Hire Purchase (HP) agreement, you finish paying your regular monthly payments and the option to purchase fee, and you will own the vehicle at the end of your agreement.

What do I need to consider when choosing the length of my agreement?

Deciding the length of your plan is dependent upon lots of different factors.

Your finance term is the period over which you’ll spread your repayments, which for most people tends to be between 2 and 4 years.

There are a variety of things to consider when you are choosing the right option for you:

What can you afford to pay monthly? Are you likely to have any major outgoings over the next few years that might affect how long you’d like to pay for a car on finance? Are you likely to be in paid employment throughout the duration of the contract?At what point will it be cost effective or desirable to upgrade to a new model? What’s your expected annual mileage? This can affect vehicle depreciation and the value at the end of the contract, as well as your monthly payments.

As a general rule, the longer the repayment term, the lower the monthly payments will be, as the amount financed is spread over a longer period. Whilst the monthly payments may be lower, you could pay more overall, as interest is calculated over a longer term.

Do I need a credit check to be eligible to finance an Audi?

A credit check, or credit search, is an integral part of applying for finance. It allows us to use your credit history to make sure the financial commitment you are signing up for is right for you. We work with Credit Reference Agencies (CRAs) who hold information on your financial history. This information is obtained from creditors you have used in the past such as a Banks and public records.

Can I finance a used vehicle?

Yes, you can finance all approved Audi used cars. Just because it’s a used vehicle, doesn’t mean you have to arrange how to fund it on your own.

You can view our latest used car finance offers here: https://www.audi.co.uk/uk/web/en/used-cars/used-car-offers.html

How can I view or manage my contract?

You can stay on top of your agreement wherever and whenever you want by logging into your online account. From viewing your agreements and updating your details, to changing your payment date or even requesting a call back, all at your own convenience: https://myaudifinance.vwfs.co.uk/If you are a VWFS | Fleet customer, contact your account manager.

If you have a Finance Lease or Business Contract Hire agreement you can't currently manage your account online - please get in touch on customerservices@vwfs.co.uk or 0370 010 2007 to discuss.

Who can I speak to for more information?

Your local Audi Centre will be able to help provide more information on our different finance products. You can either request a callback here https://www.audi.co.uk/uk/web/en/call-me-back.html#/, or find your local Audi Centre on https://www.audi.co.uk/uk/web/en/locate-a-centre.html

Alternatively, if you can speak to our customer services team on customerservices@vwfs.co.uk or 0370 010 2007 for further help.